Fully Flexible Travel for 2020
We are currently offering flexible travel conditions for all reservations in 2020 (regardless of when they were booked or the rate-type used) and easy postponement policies.
NEW & EXISTING BOOKINGS IN 2020
– Cancellation up to 24 hours prior to scheduled arrival (with only a small admin charge of R350 on refunds).
– Only 1 night required as deposit.
POSTPONING EXISTING BOOKINGS
– Existing bookings may be postponed to any available* date in 2020 or 2021 without additional charge or change of rate (*peak periods excluded).
– If an existing booking postpones into 2021 our standard cancellation conditions will apply.
TERMS & CONDITIONS
– Group Bookings (5+ rooms) are exempted from these conditions, please contact our reservations team on firstname.lastname@example.org to discuss group bookings.
– Certain dates in 2021 are classified as peak periods (i.e. key cultural and sporting events) and may not be available for the rebooking of postponed bookings. Please contact our reservations team for Peak Period exclusions.
– The hotel reserves the right to revert back to standard cancellation conditions at a later date.